Survey

1. What makes you loyal to a particular store or brand?

A. Rewards Program

B. Customer Service

C. Product Quality

D. Consistent Experience

2. What makes a shopping website easy to use?

A. Clear navigation

B. Good search function

C. Fast loading

D. Simple checkout

3. Do you enjoy browsing stores without intending to buy anything?

A. Yes, as a leisure activity

B. Sometimes

C. No, I only go when I need something

4. How often do you try a new brand of a common household item?

A. Often

B. Occasionally

C. Rarely

D. Never

5. Do you listen to music or podcasts while shopping online?

A. Yes, usually

B. Sometimes

C. No

6. How do you handle unwanted marketing emails?

A. Unsubscribe immediately

B. Delete them

C. Occasionally read them

7. How do you organize your shopping receipts?

A. Digitally scan/filing

B. Keep them in a drawer

C. Throw them away immediately

8. How important is a store's layout and ambiance to you?

A. Very important

B. Somewhat important

C. Not important

9. How do you feel about self-checkout machines?

A. I prefer them

B. I use them if lines are short

C. I prefer a cashier

10. What is your biggest frustration with online shopping?

A. Shipping Costs

B. Inaccurate Product Descriptions

C. Complicated Returns

D. Security Concerns