Survey

1. How often do you shop second-hand or refurbished items?

A. Often

B. Occasionally

C. Rarely

D. Never

2. Do you check the best-before dates on groceries?

A. Always

B. Often

C. Sometimes

D. Never

3. How do you shop for gifts for others?

A. I plan carefully based on their interests

B. I look for popular/generic items

C. I give gift cards

4. What makes you loyal to a particular store or brand?

A. Rewards Program

B. Customer Service

C. Product Quality

D. Consistent Experience

5. Has a negative review ever stopped you from buying a product?

A. Yes, definitely

B. Yes, if there are many

C. No

6. What is your experience with click-and-collect (buy online, pick up in-store)?

A. Excellent, I use it often

B. It's okay

C. I've had problems

D. I haven't tried it

7. How do you manage your loyalty program memberships?

A. Actively use many

B. Use a few key ones

C. Don't pay attention to them

8. What type of products do you most frequently buy online?

A. Electronics

B. Clothing

C. Books & Media

D. Home Goods

E. Groceries

9. Do you trust user-generated photos more than professional product photos?

A. Yes, much more

B. Yes, a little more

C. No, I trust professional ones

10. Overall, how satisfied are you with your current lifestyle?

A. Very satisfied

B. Somewhat satisfied

C. Neutral

D. Somewhat dissatisfied

E. Very dissatisfied